Privacy Policy

 Effective Date: 8 December 2024

Welcome to Pixelophe (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting it through this Privacy Policy. This document outlines the types of information we may collect from you or that you may provide when using our applications, websites, or services (“Services”) and how we process, use, and safeguard that information.

1. Information We Collect

We may collect and process the following types of information:

a. Information You Provide Directly:

Personal Information: Name, email address, phone number, or other contact details when you create an account or interact with us.

Feedback and Support Requests: Information you provide when contacting customer support or submitting feedback.

b. Automatically Collected Information:

Usage Data: Information about how you use our Services, including features accessed, time spent, and error reports.

Device Data: Information such as device type, operating system, unique device identifiers, and network data.

Location Data: Approximate location derived from your IP address or device settings.

c. Third-Party Data:

Information received from social media or third-party platforms if you link or log in using such accounts.

2. How We Use Your Information

We use the information collected for purposes such as:

Operating and improving our Services.

Providing customer support and responding to inquiries.

Personalizing your experience.

Analyzing usage trends to improve functionality and user experience.

Communicating updates, promotions, and relevant information about our Services.

Ensuring security, detecting fraud, and complying with legal obligations.

3. Sharing Your Information

We may share your information in the following scenarios:

Service Providers: With third-party vendors that assist in providing our Services (e.g., hosting, analytics, or customer support).

Legal Requirements: When required to comply with laws, legal processes, or enforceable governmental requests.

Business Transfers: In connection with a merger, sale, or acquisition of our business assets.

Consent: With your consent or as directed by you.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes.

5. Your Privacy Rights

Depending on your location, you may have the following rights regarding your information:

Access and obtain a copy of your personal data.

Request corrections to inaccurate or incomplete information.

Delete your personal data, subject to legal or contractual obligations.

Object to or restrict data processing.

Withdraw consent for data collection where applicable.

To exercise your rights, please contact us at [Insert Contact Email].

6. Security Measures

We implement industry-standard security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no system can be completely secure, and we cannot guarantee the absolute security of your data.

7. Children’s Privacy

Our Services are not directed to individuals under the age of 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately at [Insert Contact Email].

8. Third-Party Links and Services

Our Services may include links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to read their privacy policies before interacting with such third-party platforms.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

PixelopheEmail: support@pixelophe.xyz